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Privacy Policy for Outrun Solution

Last Updated: 26 Jan 2024

INTRODUCTION

Outrun Solution LLC (“Outrun Solution”, “us”, or “we”) provides cloud-based storage solutions for employers in the trucking and transportation industry (the “Customer(s)”). Documents and information may be uploaded to Outrun Solution’s online portal or mobile application (individually and collectively, the “Platform”) by a Customer or directly from a Customer’s employees, independent contractors, or applicants (individually and collectively, the “Employees”). Customers and Employees are all contemplated to be users of the Platform and may be interchangeably and collectively referred to as “you” when applicable.

This Privacy Notice describes the Personal Data (defined below) we collect from Customers, Employees, and visitors to the Platform, and how Outrun Solution uses, maintains, protects, and discloses Personal Data you provide to Outrun Solution or which we collect through your use of our Platform. Please read this Privacy Notice carefully so that you can make informed decisions about sharing Personal Data with us.

This Privacy Notice addresses the following topics:

Personal Data collected by Outrun Solution
Use and sharing of Personal Data we collect from you
Security of Personal Data
Retention of Personal Data
Your rights and choices with respect to Personal Data
Making a request to Outrun Solution
Cookie Policy
Changes to our Privacy Notice
Contact Information for Outrun Solution

PERSONAL DATA COLLECTED BY OUTRUN SOLUTION

Outrun Solution collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (“Personal Data”). Outrun Solution collects the following categories of Personal Data relating to Employees:

Identifiers: Name, postal address, email address, Social Security number, phone number, driver’s license number, passport number, or other similar identifiers.
Demographic and Protected Characteristics: This includes, for example, age, ethnicity, citizenship, religion or creed, marital status, physical illness, mental illness or disabilities, gender, veteran status.
Employment and Background Information: Employees’ current employer or potential employer’s name, job title, compensation, employment benefits, previous positions and employers, credentials, education history, or similar employment and background information including background check results such as criminal proceedings or records.
Internet or Similar Network Activity: Access history, Internet Protocol address, location, interaction with the Platform.

Although not considered explicitly Personal Data since it does not relate to an individual, Outrun Solution also collects:

Customer Information: Customer’s legal entity name, business address, Federal Employment Identification Number (FEIN), number of employees/contractors, contact representative information such as name, email and phone number, information relating to Customer’s use of services provided by Outrun Solution such as banking information and/or credit card number.

We obtain the above categories of Personal Data from the following categories of sources:

Directly from Customers and Employees that are uploading documents and information into the Platform.
Indirectly when Customers and Employees use the Platform. For example, Internet Protocol address details are collected automatically in the course of your interaction with our Platform.

USE AND SHARING OF PERSONAL DATA WE COLLECT

Outrun Solution will disclose or share the Personal Data, or relevant portions thereof, to the Customer to fulfill or meet the reason for which the information was provided. More simply, the Customer has hired Outrun Solution to provide cloud-based storage of documents and information which contains Personal Data, and the Customer will be granted access to the Personal Data of its Employees that is maintained in our storage.

Outrun Solution’s cloud-based storage is hosted through Google Cloud Platform. As such, Personal Data will also be disclosed or shared to Google Cloud Platform.

Personal Data may also be used by Outrun Solution internally or disclosed to third-parties for technical support and to diagnose technical issues, to improve the Platform, to respond to law enforcement requests, or as otherwise required by applicable law, court order or governmental regulations.

Personal Data may be transmitted, stored, and processed by Outrun Solution in the United States and elsewhere in the world to fulfill our business purposes and the purposes which we outlined in this Privacy Notice. By providing us with your Personal Data or otherwise engaging with use through our Platform, you acknowledge that Personal Data stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts, law enforcement and regulatory agencies of the United States to obtain access to your Personal Data in some circumstances.

We cannot guarantee the safety and privacy of Personal Data that an Employee or Customer provides to any third parties through the use of our Platform or otherwise. Any Personal Data collected by third parties is not covered by this Privacy Notice, and we are not responsible for the practices and policies of such third parties, including other websites, services or applications. All users should review the policies of such third parties and contact them directly to respond to your questions.

SECURITY OF PERSONAL DATA

The security of your Personal Data is important to Outrun Solution. We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data we collect and process, both during transmission and once we receive it. The Personal Data of each Customer is isolated from the Personal Data of other Customers. Of course, the security of your Personal Data also depends on Employees and Customers as users of the Platform; where you have credentials for access to certain parts of the Platform, you are responsible for keeping such credentials confidential. We cannot guarantee the absolute security of data that is electronically stored or transmitted over the internet, and there is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security breach, we may notify you or others consistent with applicable data breach notification law.

RETENTION OF PERSONAL DATA

A Customer’s Personal Data will be retained 5 years after the Customer has canceled its services with Outrun Solutions, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). A Customer may demand in writing that all of the Customer’s Personal Data is removed at an earlier date and we will comply to the extent permitted by law. Upon the expiration of 5 years or such date requested by the Customer (if applicable), we will either delete or anonymize your Personal Data. If this is not possible (for example, because your Personal Data is stored in back-up archives), we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

YOUR RIGHTS AND CHOICES WITH RESPECT TO PERSONAL DATA

You, an Employee, have the right to request that Outrun Solution disclose certain information to you about our collection and use of your Personal Data over the 12 months prior to your request. Once we receive your request and verify it, we will disclose to you:

The categories of Personal Data we collected about you
The specific pieces of Personal Data we collected about you
Our business or commercial purpose for collecting that Personal Data
The categories of third-parties with whom we share your Personal Data

Upon reviewing our report of the information listed above, you have the right to ask us to rectify inaccurate Personal Data, delete Personal Data, and/or withdraw your consent so that we can no longer collect your Personal Data (to the extent your consent is required to collect it).

Deletion is subject to certain exceptions which would allow Outrun Solution to deny the request for deletion. The most common reason we would deny a deletion request would be that the Personal Data is necessary for us to provide business services to the Customer, and such Personal Data is required to be maintained by the Customer (i.e. your employer or potential employer), to fulfill compliance requirements from the Department of Transportation or other laws and regulations. Outrun Solution may also deny a deletion request if the Personal Data is necessary for us or our service providers to:

Detect or prevent security incidents, or prosecute such activities;
Improve services, such as by making technical Platform version updates;
Comply with a legal obligation; and/or
Make other internal and lawful uses of information that are compatible in the context in which the Personal Data was provided to Outrun Solution.

MAKING A REQUEST TO OUTRUN SOLUTION

To make a request for disclosure of your Personal Data or a request, rectify and/or delete Personal Data, or to withdraw your consent of our processing of your Personal Data, please e-mail this request to helpdesk@outrunsolution.com. To verify the request, you must provide sufficient information that allows us to confirm you are the person about whom we have collected Personal Data, or an authorized representative of said individual. Your request should include sufficient other details about your specific request so we can evaluate and respond to it.

Outrun Solution endeavors to respond to a verifiable consumer request within 45 days of receipt of your e-mail. If we require additional time (up to 90 days), we will inform you of the reason and extension period in writing. All communication relating to your request, including the response, will be e-mailed back to the requesting e-mail address unless otherwise directed.

Outrun Solutions does not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Outrun Solution will not discriminate against you for exercising your rights as detailed in this Privacy Notice. Unless permitted by applicable law, we will not deny or diminish your use of the Platform or other services provided by Outrun Solution.

COOKIE POLICY

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies may not contain any information that personally identifies a user, but Personal Data that Outrun Solution stores about you may be linked to the information stored in and obtained from cookies.

Outrun Solution uses cookies on the Platform for the following purposes:

Authentication and Status: We use cookies to identify when you visit the Platform and as you navigate the Platform, and to help us authenticate your login into the Platform.
Security: We use cookies as an element of the security measures to protect Employee and Customer accounts, including preventing fraudulent use of login credentials, and to protect our Platform and services generally.
Analysis: We use cookies to help us analyze the use and performance of our Platform and services.
Customer Payment: We use cookies to help Customers navigate our Platform to make payment for services, which is conducted through our payment vendor, Stripe. The cookies implemented by Stripe are named as follows: stripe.csrf, recent-views, cid, color-scheme, lang, __stripe_sid, machine_identifier, __stripe_mid, user, docs.prefs, merchant, __stripe_orig_props, private_machine_identifier, and m.
Our service providers also use cookies and their cookies may be stored on your device when you visit the Platform.

Cookies operate in the background, and you can turn them off, if you wish, by adjusting your browser settings, but doing so may impair your ability to use some of the features on the Platform. Find out how to manage cookies on popular browsers by visiting the below popular browsers. These are third-party links that are provided to you for convenience purposes only, and you access them at your own risk.

CHANGES TO OUR PRIVACY NOTICE

Outrun Solution reserves the right to amend this Privacy Notice at our discretion and at any time. The date this Privacy Notice was last updated is identified at the top of this page. You are responsible for periodically visiting this Privacy Notice to check for any changes.

CONTACT INFORMATION

If you have any questions or comments about this Privacy Notice, the ways in which Outrun Solution collects and uses Personal Data, your choices and rights regarding such use, or wish to exercise your rights under applicable law, you may contact us via email at info@outrunsolution.com.